Privacy Policy

1. Introduction

Klyp (“we,” “us,” or “our”) operates the website at klyp.social and provides AI-powered video content intelligence services (the “Service”). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Service.

By accessing or using Klyp, you agree to this Privacy Policy. If you do not agree, please do not use the Service.

2. Information We Collect

2.1 Account Information

When you create an account, we collect:

• Email address
• Password (securely hashed and managed by Firebase Authentication)
• Google account information (if you sign in with Google OAuth)

2.2 Video Content & Uploads

When you upload videos or provide video URLs to Klyp for analysis, we store and retain those videos and any associated metadata (titles, descriptions, performance metrics, etc.) on our servers. By uploading content, you acknowledge and agree that your videos will be saved and may be used to improve our analysis models and services. See Section 4 for more details on how uploaded content is used.

2.3 Usage Data

We automatically collect information about how you interact with the Service, including:

• Chat conversations and queries you submit
• Search queries
• Analysis results and AI-generated responses
• Session information and timestamps

2.4 Payment Information

Payment processing is handled by Stripe. We do not directly store your credit card number or financial account details. Stripe collects and processes your payment information in accordance with their own privacy policy.

2.5 Publicly Available Data

Klyp analyzes publicly available video data from platforms such as TikTok, Instagram Reels, and YouTube Shorts. This includes video metadata, view counts, engagement metrics, and creator profile information that is publicly accessible.

3. How We Use Your Information

We use the information we collect to:

• Provide, operate, and maintain the Service
• Analyze video content and generate trend insights, hooks, scripts, and recommendations
• Store and process uploaded videos for content analysis
• Personalize your experience and deliver relevant content intelligence
• Process transactions and manage your subscription
• Communicate with you about your account, updates, or support requests
• Improve our AI models, analysis accuracy, and overall Service quality
• Detect and prevent fraud, abuse, or security issues

4. Video Storage & Retention

Videos you upload to Klyp are stored indefinitely unless you request their deletion. Uploaded videos may be used to:

• Perform the content analysis you requested
• Train and improve our AI analysis models
• Enhance our video database for trend identification
• Generate aggregate, anonymized insights

By uploading a video, you confirm that you have the right to share that content and consent to its storage and processing as described in this policy. To request deletion of your uploaded videos, contact us at contact@sentiments.ch.

5. Third-Party Services

We use the following third-party services to operate Klyp:

• Firebase (Google) — Authentication and real-time data storage
• Stripe — Payment processing
• Google Gemini — AI-powered video and content analysis
• Cloud hosting providers — Server infrastructure and data storage

Each third-party provider operates under its own privacy policy and data handling practices. We encourage you to review their respective policies.

6. Data Security

We implement commercially reasonable security measures to protect your information, including encryption in transit (TLS/SSL), secure authentication through Firebase, and access controls on our servers. However, no method of electronic transmission or storage is 100% secure, and we cannot guarantee absolute security.

7. Data Sharing

We do not sell your personal information. We may share your data only in the following circumstances:

• With third-party service providers who assist in operating the Service (as listed in Section 5)
• To comply with legal obligations, court orders, or government requests
• To protect our rights, privacy, safety, or property
• In connection with a merger, acquisition, or sale of assets (with prior notice to you)

8. Your Rights

Depending on your jurisdiction, you may have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your personal data and uploaded content
• Object to or restrict certain processing of your data
• Data portability (receive your data in a structured format)

To exercise any of these rights, contact us at contact@sentiments.ch.

9. Cookies

We use essential cookies and local storage for authentication and session management. We do not use third-party tracking or advertising cookies.

10. Children’s Privacy

Klyp is not intended for use by anyone under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such data, we will take steps to delete it promptly.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the “Last updated” date. Your continued use of the Service after changes constitutes acceptance of the updated policy.

12. Contact Us

If you have questions or concerns about this Privacy Policy, contact us at:

Email: contact@sentiments.ch